American Citizen Services
U.S. EMBASSY AND CONSULAR INFORMATION
The Embassy of the United States of America represents the American people overseas and implements the foreign policy of the U.S. government. Providing services to U.S. citizens abroad is one of the most important roles of the Embassy.
Location and Services
Address: 110 University Ave, Kamayut Township, Rangoon, Burma
Non-emergency hours: 2:00PM to 3:30PM (MON-FRI), except for Embassy Holidays
Phone: (951) 536-509
The Embassy is available 24 hours a day to assist U.S. citizens in emergencies. After hours, please dial:
Duty Officer Phone: (95)-(9)-51-24330
24 Hour Embassy Phone: (95)-(1)-500-547
U.S. citizens can also contact the Department of State Hotline for U.S. Citizen Travelers at: 1-888-407-4747
All non-emergency citizen services require an appointment made through our online scheduling system, which can be found here. We ask that you please plan accordingly. If you come to the Embassy for non-emergency services without an appointment, we will not be able to assist you. These services include passport applications, Consular Reports of Birth Abroad, notarials, federal benefits questions, or general inquiries. American Citizens with emergency needs are not required to make an appointment but are advised to call ahead before coming to the Embassy.
When you come to the Embassy, please bring your U.S. passport as identification. Our Embassy guards will request to see that identification. If you are a U.S. citizen that has lost your passport, try to contact the Consular Office before coming to the Embassy.
All visitors pass through a metal detector, and your bags will be scanned. Visitors may not bring liquids or electronics into the Embassy.
The Embassy urges all American citizens, even those visiting Burma for a short time, to enroll with the Embassy’s Consular Section. In the event of an emergency, the Embassy will provide information and other critical assistance to American citizens. Enrollment is the only way to guarantee that the Embassy is aware of your presence in the country and is able to contact you and assist you in such circumstances.
American citizens may enroll online through the STEP program at https://step.state.gov/step/. This system allows you to enroll and update your contact information on the Internet at any time, making it easier for you to keep your information current. The site also provides you with up-to-date travel information. The data you provide is secured behind Department of State firewalls, accessed only by cleared personnel in Embassies, Consulates, and the Department of State, and releasable only under the provisions of the Privacy Act.
For information on general crime and security issues and other information about visiting Burma, U.S. citizens can consult the Department of State’s Country Specific Information for Burma at: http://travel.state.gov.
Please also see our ‘Frequently Asked Questions’ page of the Embassy website here: http://burma.usembassy.gov/askconsul_uscitizen.html
Travel Alerts are issued to disseminate information about short-term conditions, generally within a particular country, that pose imminent risks to the security of U.S. citizens. Natural disasters, terrorist attacks, coups, anniversaries of terrorist events, election-related demonstrations or violence, and high-profile events such as international conferences or regional sports events are examples of conditions that might generate a Travel Alert.
Travel Warnings are issued to describe long-term, protracted conditions that make a country dangerous or unstable. A Travel Warning is also issued when the U.S. Government’s ability to assist American citizens is constrained due to the closure of an embassy or consulate or because of a drawdown of its staff. Travel warnings and alerts can be found at: http://travel.state.gov/content/passports/english/alertswarnings.html